Terms & Conditions

Terms of Use

Customers should note that while shopping online with Eco Vessel Australia & New Zealand (which is managed by Raw Blend Pty Ltd the exclusive Australian & New Zealand distributors) they are subject to governing Terms & Conditions below, which should be reviewed before any orders are placed. These Terms & Conditions exist without exception, and customers should recognise them as part of their agreement to use the Eco Vessel Australia & New Zealand website. We reserve the right to make adjustments to the given Terms & Conditions without notice, and as such, ask that customers review them each time they use this website.


Product Images, Descriptions & Information

Raw Blend Pty Ltd has done its best to ensure images of our product range are accurate depictions of the actual product, however we do not guarantee it. The descriptions and information supplied is true to the real product at time of website publication, and Raw Blend Pty Ltd reserves the right to make corrections to errors and omissions. All prices are quoted in Australian Dollars, including relevant GST. Please note that prices and bonus offers are available only while stock lasts. Customers should assume accessories are not included unless otherwise stated.


Payment Details

When you place an order online you will receive an immediate confirmation email with your order details. If, for any reason, we don't have the product you ordered in stock, we will contact you immediately to offer a refund or to let you know how long till stock arrives and create a back order. When you receive your order, if there are any problems/faults with a product/order (including missing items) the Customer Service Department must be notified within 24 hours of receiving the goods.

We accept payment by:

Credit Card (VISA, MasterCard, American Express, AMEX online orders only)
EFT Bank Transfer or Direct Deposit (Account Name: Raw Blend Pty Ltd. Bank: St George. BSB: 114 879. Account number: 420 193 363). Please quote your name as reference with payment. Please email customer service to notify us of payment and order details (eg. type and colour of bottle). For Electronic Funds Transfer, orders will be processed once the funds arrive into our account.